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Home Shipping Policy

Shipping Policy

Shipping Policy

We aim to send products that have been published on the same day. For products that take time to procure, the cargo delivery time is 3 working days as in the product details. Size information will be given if it will happen. In order for the product request to be carried out without delay, please inform you as the address of the place during the day. Your requests will be processed to order on order. News from our Istanbul company will be sent by contracted cargo. After your order is approved, it will be delivered to cargo at the end of 2 (two) working days at the latest. You can consult our customer representative on request. Also shipping is only valid for Turkey. Open and check it in front of the company representative you received. In case of any damage to any product, do not take delivery of the product by keeping a report to the cargo company. After the product is delivered, it is accepted that the cargo company has fulfilled its duty completely. If the product is damaged: Send the prepared report to info@moncielhome.com as soon as possible. When you perform this process, we will start working on your package and ensure that the message is repeated in a short time. If you briefly explain why you want to return the product in this e-mail, you will help us with our related work.